[Issue] Live Streaming Inability for Some YouTube Brand Accounts

​Hello, this is the PRISM Live Studio team.
We are sorry to inform you that some YouTube brand accounts are unable to live stream.

From the morning of June 12 (Sat), due to the change of YouTube’s live streaming policy, we have confirmed that live streaming has become impossible for some brand accounts.

The PRISM app provides users with YouTube live streaming capabilities using features that YouTube provides externally for third-party apps such as the PRISM app.

​However, YouTube’s API returns an error when users try to start live streaming from the PRISM app using some brand account. And even in the YouTube app, we’ve seen that some brand accounts have limited live streaming.

In addition, we saw cases where the status of streaming restrictions also changed over time.

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We did not find any notices on YouTube and we did not receive guidance from YouTube. However, they were confirmed in the process of checking the issues that occurred.

So unfortunately, it is difficult for us to know whether the current situation is a temporary error or the result of a permanent policy change.

We will continue to check YouTube for changes, and if there are additional confirmations, we will share them here. We apologize for any inconvenience you may have experienced when using the app. Thank you.

* Contact: prismlive@navercorp.com
* Discord: discord.gg/9j7mFY5g9a
* Youtube: youtube.com/@prismlivestudio