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Does care work matter in the tech industry?(No, but it should.)

Notes on care ethics, designing, building, and maintaining technologies

amelia abreu
Mar 16, 2016 · 6 min read

Siloing Care Work

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Devaluing care doesn’t make your technology better

And while I find this all disheartening from a political standpoint, there’s a practical matter that I’m perhaps more professionally concerned with. This chasm in tech companies between products and those who support them, a growing one, presents a lot of obstacles for effectively improving a product.

Toward an ethic of care

But what does this all have to do with issues of care at a societal level, you ask? Well, it is my theory (and my experience) that when care work is held in low esteem within the workplace, it’s held in even lower esteem outside of it. If an organization doesn’t value care work in the workplace, how likely is it that those same workers will receive support and consideration for outside caregiving responsibilities? When your workforce is primarily female and underpaid, this creates myriad problematic issues. Atlas details how her salary at Yelp did not cover childcare costs for her three year-old, and she describes being fired for being with her partner in the ICU.

UX Night School

User Experience for creatives, managers, and technologists.

amelia abreu

Written by

technologies + ❤ // freelance design researcher // founder @UX Night School

UX Night School

User Experience for creatives, managers, and technologists. Because the User Experience is everyone’s responsibility.

amelia abreu

Written by

technologies + ❤ // freelance design researcher // founder @UX Night School

UX Night School

User Experience for creatives, managers, and technologists. Because the User Experience is everyone’s responsibility.

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