3Ps of Product Management — Passion, Patience, and Positivity

The job description of a Product Manager typically looks like this.

• Build out platform capabilities such as integration with Data Lakes, security frameworks, machine learning models and providing more real-time insights at enterprise scale.
• Capture detailed product requirements and define the roadmap for the Data Intelligence Platform.
• Work with release management, engineering, customer support, documentation, and training teams to launch quarterly releases.
• Present the strategy and roadmap to senior management and get buy-in
• Partner with Oracle Fusion Applications, OCI, ADW, OAC and other services to develop features to extend the Data Intelligence Platform
• Work with and influence various product teams and stakeholders across Oracle to ensure the integration is developed and delivered as planned.
• Work with marketing teams to facilitate decisions around product positioning, pricing, and customer rollouts.
• Engage with Oracle SaaS customers to understand their needs and expectations.
• Participate in marketing events and lead customer demos and customer meetings.
• Work flexible hours to overlap with US/other international teams.

You’ve observed a common theme in Lead Product Manager job descriptions: a heavy emphasis on core product management skills like technical knowledge, strategy, road-mapping, customer understanding, stakeholder management, and engineering collaboration.

While job descriptions typically focus on technical skills and core product management expertise, there’s an unspoken layer of importance to the behavioral aspects of the PM role. Often referred to as “soft skills,” these abilities are crucial for success, especially for PMs who navigate complex stakeholder relationships, deliver strong business results, and cultivate positive customer connections.

In my exploration of effective product management, I’ve identified three key behavioral attributes: Passion, Patience, and Positivity the three Ps. This framework stems from my experience working on diverse products and features. Previously, while I possessed adequate technical skills and performed my job well, consciously integrating these three Ps into my daily routine significantly elevated my product management capabilities.

Let me elaborate on each of these and their importance.

Passion

Passion is irreplaceable in product management. It fuels your drive in three key areas:

• Product Enthusiasm: You need to be genuinely excited about the product you’re building and its potential.
• Customer Advocacy: A passion for customer success ensures you prioritize their needs and satisfaction.
• Impact on the Business: Driving the bottom line requires dedication and a desire to make a positive financial contribution.

However, remember: balance is key. Unbridled passion can overshadow teamwork, which is equally crucial.

Patience

Patience is key in product management. Here’s why:

• Stakeholder Management: You’ll encounter a variety of stakeholders, some with potentially challenging personalities. Patience allows you to navigate these relationships effectively.
• Unexpected Challenges: Daily “fire drills” are inevitable. Patience helps you stay calm and find solutions under pressure.
• Product-Market Fit: Knowing when to prioritize features based on product-market fit is crucial. Patience ensures you launch features at the optimal time.
• Technical Limitations: Engineering teams may identify limitations with your user stories. Patience allows for creative problem-solving and reimagining features.
• Data Availability: The analytics team might need time to gather data that you need urgently. Patience allows you to trust the process and use data effectively when it’s ready.
• Shifting Priorities: Upper management may suddenly change course. Patience helps you adapt to new priorities while advocating for your vision when appropriate.
• Unmet Improvement Opportunities: You might see areas for product improvement, but lack resources or management buy-in. Patience allows you to find alternative solutions or wait for the right opportunity.
• Market Shifts: Market changes can force you to adjust your roadmap. Patience helps you prioritize effectively based on new realities.

By practicing patience, you can navigate the complexities of product management and achieve long-term success.

There are times, of course, when I get frustrated. But then I remember: Patience is the unsung hero of my job.

Positivity

Positivity is contagious, both in life and at work. As a product manager, your attitude can have a ripple effect.

• Positive Influence: A “can-do” attitude inspires stakeholders and fosters collaboration, leading to better results.
• Breaking the Cycle of Negativity: Negativity breeds negativity. By staying positive, you can counter naysayers and create a more productive environment.
• Maintaining Calmness: Complex problems and pressure are inevitable. A positive outlook helps you stay calm, find solutions, and develop backup plans efficiently.

I hope this empowers you to go beyond core Product Management skills and become an effective leader of your product or feature.