GOMYWAY — Product Review

This article is centered on how technology products work. 
It shows the step by step process a user goes through to take full advantage of a product.

PRODUCT NAME: GOMYWAY AFRICA

WEBSITE: www.gomyway.com

AVAILABLE PLATFORM: Website only.

PRODUCT OVERVIEW: GOMYWAY is a ride sharing platform that connects private car owners with empty seats to passengers going the same way anywhere in Nigeria.

PLAIN ENGLISH SUMMARY: GOMYWAY is a carpool system that provides affordable rides for commuters who hail and disembark multiple buses to and fro from work. Drivers on the platform reduce cost of fuel.

HOW IT WORKS

STEP 1: Visit Website

GoMyWay Home Page — gomyway.com

STEP 2: Enter Destination

Enter destination and Location (Yaba - Surulere )

STEP 3: Choose a Driver

Hafiz or Joy? Thinking.

STEP 4: See details of the ride.

05:15AM? Hafiz must be a banker!

STEP 5: Contact Car Owner

Almost the same price for public transport.

STEP 6: Sign Up (Facebook or Email)

Sign up before I talk to Hafiz?

STEP 7: Enter details

I don’t like signing up with Facebook, so I will fill the form

STEP 8: Confirm details

SMS CODE sent to my number for confirmation

STEP 9: SMS CODE

6 digit Verification Code

STEP 10: VERIFICATION PAGE

Entering the 6-digit code

STEP 11: INSERT SOURCE

A little techie bird told me about it

STEP 12: Dashboard

I have so many things to fill. Sigh!

STEP 13: Complete Profile

Filling details

STEP 14: VERIFY ACCOUNT

Which document should i upload?

STEP 15: SELECT PREFERENCE

Looks okay to me

STEP 16: MEMBER VERIFICATION

Necessary credentials

STEP 17: CAR INFORMATION

Only for Drivers

STEP 18: Back to Home Page

Back to Home Page as a logged in user

STEP 19: Contact Driver

Send a private message to Hafiz

STEP 20: VERIFICATION CONFIRMATION

Verification Notification

STEP 21: Booking Pending

Waiting on Hafiz to confirm

Feedback
I got a call from GoMyWay less than 30 minutes after my booking.
 
If your documents are not verified, a staff would reach out to find out who you are and confirm your booking.

If you fail to complete registration or your details are fishy, your account would be suspended till your identity is verified.

A channel of communication is opened when my identity is verified.
 
Concerns: Major concerns for users is how secure the system is? “Gbomogbomo” is the major fear of Nigerians.

The Nigerian factor is always going to be there, fear of being kidnapped, especially if you receive daily whatsapp messages of the new tricks of kidnappers (mainly from parents).

However, GoMyWay tries and solves this issue by the documents and also provide a sense of human interaction (i.e. Calls).

Users are contacted regularly before and after a ride.

Improvements: I wish I could sign up with my Gmail account, so I don’t go through the stress of filling all my details but it could be due to the security measure they decided to do so.
The search for drivers needs to be worked on. I found no drivers in certain locations. Either the search query wasn’t properly done or I don’t know how to search.

Conclusion
I believe Gomyway is an innovative product and has potential to be a household name. If you want to save cost as a working-class individual, Gomyway might just be your solution.

P.S :- I was not paid to do this review (even though I wish I was). This product caught my eye since I have used it in the time past.