GOMYWAY — Product Review
This article is centered on how technology products work.
It shows the step by step process a user goes through to take full advantage of a product.
PRODUCT NAME: GOMYWAY AFRICA
AVAILABLE PLATFORM: Website only.
PRODUCT OVERVIEW: GOMYWAY is a ride sharing platform that connects private car owners with empty seats to passengers going the same way anywhere in Nigeria.
PLAIN ENGLISH SUMMARY: GOMYWAY is a carpool system that provides affordable rides for commuters who hail and disembark multiple buses to and fro from work. Drivers on the platform reduce cost of fuel.
HOW IT WORKS
STEP 1: Visit Website
STEP 2: Enter Destination
STEP 3: Choose a Driver
STEP 4: See details of the ride.
STEP 5: Contact Car Owner
STEP 6: Sign Up (Facebook or Email)
STEP 7: Enter details
STEP 8: Confirm details
STEP 9: SMS CODE
STEP 10: VERIFICATION PAGE
STEP 11: INSERT SOURCE
STEP 12: Dashboard
STEP 13: Complete Profile
STEP 14: VERIFY ACCOUNT
STEP 15: SELECT PREFERENCE
STEP 16: MEMBER VERIFICATION
STEP 17: CAR INFORMATION
STEP 18: Back to Home Page
STEP 19: Contact Driver
STEP 20: VERIFICATION CONFIRMATION
STEP 21: Booking Pending
I got a call from GoMyWay less than 30 minutes after my booking.
If your documents are not verified, a staff would reach out to find out who you are and confirm your booking.
If you fail to complete registration or your details are fishy, your account would be suspended till your identity is verified.
A channel of communication is opened when my identity is verified.
Concerns: Major concerns for users is how secure the system is? “Gbomogbomo” is the major fear of Nigerians.
The Nigerian factor is always going to be there, fear of being kidnapped, especially if you receive daily whatsapp messages of the new tricks of kidnappers (mainly from parents).
However, GoMyWay tries and solves this issue by the documents and also provide a sense of human interaction (i.e. Calls).
Users are contacted regularly before and after a ride.
Improvements: I wish I could sign up with my Gmail account, so I don’t go through the stress of filling all my details but it could be due to the security measure they decided to do so.
The search for drivers needs to be worked on. I found no drivers in certain locations. Either the search query wasn’t properly done or I don’t know how to search.
I believe Gomyway is an innovative product and has potential to be a household name. If you want to save cost as a working-class individual, Gomyway might just be your solution.
P.S :- I was not paid to do this review (even though I wish I was). This product caught my eye since I have used it in the time past.