Product Weekly — Feb 26, 2016

Mark Hazlett
Product Weekly
Published in
2 min readFeb 26, 2016

This week in product we deep dive into metrics and traits that make a great PM. We start with Kevin Steigerwald talking about improving your team intelligence. Moving onto Andrew Chen’s technique to implementing a successful Net Promoter Score system. We then move onto Sachin Rekhi who talks about the art of product management and end with one of the best presentations I’ve seen on SaaS metrics and unit economics.

Let’s dive in…

Spend less time wondering “How are we doing?” and more time answering “How can we get better?”

Kevin Steigerwald talks about speed, accuracy, quality, and joy in Four areas every product manager should focus on to increase team intelligence.

Andrew Chen delivers another fantastic essay on NPS(net promoter score) and his experience with implementing a successful NPS strategy in A Practitioner’s Guide to Net Promoter Score

Product managers drive the vision, strategy, design, and execution of their product. While one can often quickly comprehend the basic responsibilities of the role, mastering each of these dimensions is truly an art form that one is constantly honing. Sachin Rekhi talks product management and what makes great product managers great in The Art of Product Management.

One of the best SaaS metrics presentations I’ve seen was delivered by David Skok at SaaStr this year. He dives into unit economics, LTV & Churn, variable pricing axes and more. Get the full presentation in The Key Drivers for SaaS SuccessFor Entrepreneurs

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Mark Hazlett
Product Weekly

Product Manager @ Segment.com. Co-Author of metricsacademy.com. Previously Clio, Goodbits, Expedia and iStock.