📈 The data edition: required mindsets, metrics & cautionary tales / PM Snacks #24

Olivier Courtois
Feb 19 · 3 min read
Image for post
Image for post

1️⃣ Running a Data Driven Product Organization
Jul 2018 • 16 min read • #datasense
Reading this paper you will learn why the very best product managers at Google are wrong 67% of the time, and why it’s not a big issue. Notably, some very good lines on these topics:
1/ Numbers are often wrong, but it’s okay if they are wrong in a consistent way. You want to spot trends, not to be precise
2/ You’ll understand probabilities and how it affects multivariate tests
3/ Discover main machine learning algorithms and why you should pay attention to overfitting

2️⃣ Are You Data-driven, Data-informed or Data-inspired?
Mar 2019 • 7 min read • #mindset
I usually promote the data informed mindset (like in edition 7). But thanks to this article I could finally overcome this false dichotomy… Depending on the question you want to answer, you can navigate between data driven, informed & inspired mindset.

3️⃣ Data Scientists and Feature Teams: a brother-sister-like relationship
Feb 2019 • 8 min read • #process
Every company I know struggled with this but Etienne shared a great metaphor to help us: siblings may meet on a regular basis to discuss life, eat bananas or to go skiing… But they would not share the same room anymore for a year. Meaning, embedding data scientists in feature teams should not be your go-to solution to foster collaboration:
1/ The temporality of data science is mostly different from delivering features
2/ Alternating between intense synchronous periods & async distant-ish ones is better
On top of modelling, the author is also a Productverse reader 😉👋

4️⃣ SaaS Metrics for Customer Success and Product Management
Nov 2017 • 15 min read • #datainformed
I’ve been using this article since a while (notably at comet) to brainstorm the most important metrics my team & I could follow. It is an exhaustive overview and explanation of the usual suspects, pick only the ones that are required for your business. I would maybe add one more important indicator to understand your most engaged users: the Power Users Curve. If you are looking for a very minimalist take on analytics, I would definitely keep an eye on june.so (I love their manifesto, metrics selection & design but I have not tested it — yet).

5️⃣ Tobi Lütke
Dec 2020 • 40 min read • #longform #learning
Changing the topic, I would recommend one of my favorite literature genre (learning wise): biography. You get to understand people perspectives, frameworks and wisdoms. The Observer offers condensed versions. This one is on Shopify’s CEO (133B$ market cap), an original thinker. Some of my key takeaways are:
1/ the non binary concept of trust battery (such an accurate way to frame it)
2/ the importance of coaching & vulnerability (seeking a coach? Let’s chat 👋)
3/ games as a condensed learning practice
4/ jazz teaching you the open mindset to build great products (on the same topic may I recommend Soul, the last Pixar? If you want to listen to a review, I happen to have a podcast in french on tv shows & movies. Just sayin’)

I’m Olivier Courtois, a product maker for 10y+, currently freelance, coach & Startup advisor, former VP Product comet & Product Director ManoMano.

If you liked what you read, slide to join over +1400 readers from some of the best product led companies (like AbTasty, Blablacar, Cowboy, Double, ManoMano, Payfit, Productboard, Spendesk, etc.)

Productverse

Olivier Courtois

Written by

10y+ in Product, now freelance / coach / advisor • Newsletter at productver.se • ex- VP-Product comet & Product Director ManoMano

Productverse

A sharp, human & opinionated product management curation made to cut through the noise. Once a week, on https://productver.se. 2 weeks later on medium.

Olivier Courtois

Written by

10y+ in Product, now freelance / coach / advisor • Newsletter at productver.se • ex- VP-Product comet & Product Director ManoMano

Productverse

A sharp, human & opinionated product management curation made to cut through the noise. Once a week, on https://productver.se. 2 weeks later on medium.

Medium is an open platform where 170 million readers come to find insightful and dynamic thinking. Here, expert and undiscovered voices alike dive into the heart of any topic and bring new ideas to the surface. Learn more

Follow the writers, publications, and topics that matter to you, and you’ll see them on your homepage and in your inbox. Explore

If you have a story to tell, knowledge to share, or a perspective to offer — welcome home. It’s easy and free to post your thinking on any topic. Write on Medium

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store