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24 Artificial Intelligence Stats

Written on Jan 17, 2017

Artificial Intelligence, AI for short, is the “new hotness.” But how prevalent is it today? I decided to answer this question with statistics.

  1. By 2020, 85% of customer interactions will be managed without a human. (Gartner, 2011)
  2. 32% of executives say voice recognition is the most-widely used AI technology in their business. (Narrative Science)
  3. By 2018, six billion connected devices will proactively ask for support. (Gartner, 2015)
  4. 44% of executives believe artificial intelligence’s most important benefit is “automated communications that provide data that can be used to make decisions.” (Narrative Science)
  5. By the end of 2018, “customer digital assistants” will recognize customers by face and voice across channels and partners. (Gartner, 2015)
  6. 80% of executives believe artificial intelligence improves worker performance and creates jobs. (Narrative Science)
  7. By 2020, smart agents will manage 40% of mobile interactions. (Gartner, 2015)
  8. Artificial intelligence will replace 16% of American jobs by 2020. (Forrester, 2015)
  9. The data gathered from users in cloud-based neural networks will power 40% of mobile interactions between virtual personal assistants and people by 2020 (Gartner, 2015)
  10. By the end of 2018, customer digital assistants will recognize customers by face and voice (Gartner, 2015)
  11. 85% of all customer interactions won’t require human customer service reps by the end of this decade (Gartner, 2011)
  12. 20% of business content will be authored by machines by 2018 (Gartner, 2015)
  13. By 2018, 6 billion connected devices will proactively ask for support (Gartner, 2015)
  14. By 2020, autonomous software agents outside of human control will participate in 5% of all economic transactions (Gartner, 2015)
  15. By 2018, more than 3 million workers globally will be supervised by a so-called “robo-boss” (Gartner, 2015)
  16. By 2018, an estimated 2 million employees will be required to wear health and fitness tracking devices on the job (Gartner, 2015)
  17. By 2018, 45% of early-adopters of AI will have fewer employees than smart machines (Gartner, 2015)
  18. 62% of organizations will be using Artificial Intelligence (AI) by 2018 (Narrative Science, 2016)
  19. The “Machine Learning Applications” category leads the VC sector in both the Total Funding stat ($3.5B in funding) and the Company Count stat (over 400 startups). “Natural Language Processing” is second with Total Funding of $1.0B and over 225 startups. (Venture Scanner, 2016)
  20. There are more than “1,513 Artificial Intelligence companies in 13 categories across 73 countries, with a total of $9.5B in funding” (Venture Scanner, 2016)
  21. By 2021, intelligent agents and related robots will have eliminated a net 6% of jobs (Forrester, 2016)
  22. 47% of all US jobs are at risk (Oxford, 2013)
  23. 83% of jobs making less than $20/hr are endangered by automation, as opposed to 31% for those making $20–40, and 4% for those making above $40/hr (White House, 2016)

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Slava Kurilyak (slavakurilyak.eth)

🚀 Helping $1M+ brands drop & market digital assets 🤩 Founder at Phoenix Team 👉 Schedule a discovery call (link in bio)