The moral way to get people to give you money

Lenny Hu
Project 365
Published in
2 min readDec 23, 2014

Along the Embarcadero in SF, you‘ll occasionally see a few different monks ask bystanders for donations. I’ve been approached before, and have observed people being approached as well from a nearby Starbucks… and lemme tell you — their shit never fails.

Their approach comes in 3 parts:

#1

They hand you a gift. From what I’ve seen so far, it’s either a black bead bracelet or a some plastic yellow buddhist trinket. They insist you take it.

The principle of reciprocity has been well documented — in one famous experiment, student who were given a free soda and then were asked later to purchase raffle tickets bought way more, easily covering the price of the soda and then some. What a great ROI.

#2

They hand you a notebook filled with people who donated in the past.

This creates social proof… and it is powerful. It is a signal that your actions are socially acceptable. It makes sense — when people don’t know what they hell they’re doing, they do whatever everything else is doing. It’s why Vegas clubs hold up a long line, or why Yelp and Amazon reviews work.

#3

They ask you to sign the notebook. First, your name. Then, a positive word (They recommended me “Peace”). And finally, a dollar amount.

Keep in mind that they’ve never explicitly asked me to donate. Even in the notebook, there is no explicit wording that mentions a donation, or any sort of labels at all — it’s just name, positive word, and dollar amount.

This is fantastic, because once you’ve signed on your name and a positive word, all the momentum is pushing you to complete the form by filling in a dollar amount. And why wouldn’t you? Your name is on there with a positive association, and if you’re human, you have a natural tendency to complete things.

The ask

They point at the dollar amount you wrote, clasp their palms together in a praying motion, and beam a friendly smile. How could you not like them? In fact, the principle of saying yes to people you like is well documented — Tupperware is an obvious example of a company that built success on it.

At this point, everything comes together:

  1. Reciprocity (free gift)
  2. Social proof (list of past donators)
  3. Consistency and Commitment (you’re a positive person who signed)
  4. Liking (how could you say no to a friendly smile?)

Less than 1 minute

When I signed my name, the guy directly above me put down $35… I did a quick scan and saw only double digit donations. Incredible considering each ask took less than 1 minute and they converted at a high %.

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Want to see for yourself? Come by the Ferry Building area on the Embarcadero on a sunny day and sit around!

Oh yeah… and it’s the moral way to get people to give you money, because… duh, monks are moral!

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Lenny Hu
Project 365

Co-founder @ YesInsights, Product Designer @ Kissmetrics. I like brains and design.