Andrew Weston from Propellerhead, Kevin Leith from Auckland Transport, and Steve Alexander from Purple Shirt accept the award in Sydney.

Excellence In Public Sector at Australasian CX Awards

Applying design thinking and lean approaches, we have made a difference in the lives of Aucklanders. Developing GIS mapping tools has resulted in reduced waste internally and a better customer experience. Smart use of data and leveraging the AT Mobile app has reduced customer effort for thousands of Auckland students.

— Auckland Transport

Improving the Student Concession Experience


Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store