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eCommerce growth through experience.

Five tips for great product photography

Five tips for great product photography

Many a great product has been let down by substandard photography. It goes without saying that browsing online stores is, in large part, a…
Go to the profile of Felicity Ieraci
Felicity Ieraci
Feb 3
FAQs on FAQs

FAQs on FAQs

Most business websites have an FAQs page sitting in the footer — or as we like to call it, the junk drawer. Before creating your own FAQs…
Go to the profile of James Cope
James Cope
Feb 3
What to include on your homepage

What to include on your homepage

No matter what you’re selling, the homepage is probably the most important part of your website. The adage that first impressions matter is…
Go to the profile of James Cope
James Cope
Feb 3
Biology, Hollywood, and your brand

Biology, Hollywood, and your brand

The brain is always trying to survive and thrive. At the simplest biological level, our brains are tasked with keeping us alive…
Go to the profile of James Cope
James Cope
Feb 3
Key ecommerce metrics demystified

Key ecommerce metrics demystified

When running an online store, there’s no shortage of metrics to keep track of. We suggest drawing your primary insights from a handful of…
Go to the profile of James Cope
James Cope
Feb 3
5 tips for increasing your average order value

5 tips for increasing your average order value

There are a horde of metrics used to monitor growth — average order value (AOV) isn’t the only one, but this will help you.
Go to the profile of James Cope
James Cope
Feb 3
Why you need a customer service feedback loop

Why you need a customer service feedback loop

A wise man (Bill Gates) once observed: ‘Your most unhappy customers are your greatest source of learning.’
Go to the profile of James Cope
James Cope
Feb 1
Four common conversion roadblocks (and how to overcome them)

Four common conversion roadblocks (and how to overcome them)

So your analytics are telling a powerful story: your website is drawing in visitors, but not as many are turning into paying customers as…
Go to the profile of James Cope
James Cope
Jan 27
Five things to do when researching an ecommerce agency to build or grow your online store

Five things to do when researching an ecommerce agency to build or grow your online store

Think of it as your to-do list when researching an ecommerce agency.
Go to the profile of James Cope
James Cope
Jan 24
Transforming your loyalty program through NFTs

Transforming your loyalty program through NFTs

The way of the future
Go to the profile of Jacob Osborne
Jacob Osborne
Jan 19
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