Choosing a visitor management system: 7 things to look for

If you haven’t already, then chances are you’ll be pretty picky when you need to choose an office space for your business. There’ll be so many things to consider-location, square footage, furnishings, and colors, etc.

Considering a third of our lives are spent at work, the workspace is essentially our second home. So why wouldn’t we take the time and care to weigh all our options when the time comes to choose a visitor management system?

For many of us, a large portion of our days is spent at work; in fact, the average person will spend 90,000 hours at work over a lifetime.- 1/3 of your life is spent at work, Gettysburg College

Just like your carefully-chosen office space, you need a visitor management solution that fits your unique business like a glove.

Tip: You shouldn’t choose one just because your competitor is using it.

Your choice of visitor management system matters

With 11 million face-to-face business meetings happening per year across the US, and the annual worth of business meetings estimated at £193 billion in the UK, not paying attention to your visitor management can cost you business.

In 2018, we surveyed 2,000 business professionals across the US and UK about their experiences in corporate lobbies. What we learned was that too many businesses underestimate how crucial a visitor management system (VMS) can be.

A poorly-matched one can leave a bad taste in your visitors’ mouths.

Two out of five visitors, in fact:

And in the US alone, nearly 50% of the respondents indicated having bad visitor experiences. Numbers like these can hurt your bottom line not to mention your brand reputation.

Can your business afford to be making such bad impressions?

That’s why we’ll talk about the 7 critical factors to consider when shopping for a visitor management system for your business, and the questions you should be asking:

1. How long has the solution been around?
2. What do their customers say about them?
3. How do they handle security?
4. Is the system beautiful and easy to use?
5. Will it help you in your regulatory compliance?
6. Can you integrate your existing tools and apps with it?
7. Will you be able to manage the software without your IT department?

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