A look between the cracks : Ideas that we’re tracking here at PSFK HQ

PSFK
PSFK
Published in
3 min readMar 31, 2021

Hey everyone — my partner Scott is ooo this week so you don’t have his hefty-brain style of analysis and instead have my ADD scatter approach for this bi-weekly blast — but I hope the following helps!

Remember that every day our team bookmarks new ideas in retail and customer experience and they use all that to fuel our IQ syndicated platform, research for our paid Debrief newsletters, do bespoke consulting work — or just write one of our award winning reports. Here’s what’s interesting them right now in retail & CX:

Content Commerce: it’s either Live Streaming or Movie Making. Or both.

Walmart hosts Live Stream Tiktok whopping event

Fitness brands look to organic, short-form video to connect with remote consumers

IWC launches ‘Perfect Timing’ Films

Avon flagship store in LA is a video content studio

Lay’s lets fans send Deep Fake videos from Messi

Lowe’s hardware sees an opportunity to partner with Peloton instructor & influencer for content

Why brands like Pepsi, Anheuser-Busch and others are creating TV shows

Associated PSFK report: Live eCommerce

Waste Not Want Not

IKEA recipe book tells you how to cook with scraps

How Fashion could turn Trash into Treasure

The RealReal takes on upcycling

Resellers look to eradicate fast fashion

Rich people kinda like buying old stuff — no, they really do

Rotation is a free peer-to-peer fashion rental service

Coffee shop itself is circular

M.M.LaFleur opens Peer-to-Peer resale service

Millions sign up to anti-food-waste apps to share their unused produce

Associated PSFK report: Recommerce In The Retail Supply Chain

If Membership = Community? Does Community = Brands?

Membership-based services and experiential add-ons offer a new community-centric roadmap for restaurants.

Popular Brooklyn Ice Cream store rebrands as a ‘Social’

Women only platforms provide relief to macho-nerd sneaker culture

How GAP uses its creative campaigns to represent and engage its community.

Pedigree pet food taps into Clubhouse platform

Associated PSFK report: Community As Growth Asset

Virtually Luxurious

Burberry’s shoppable virtual store manages to approximate a glamorous trip to Ginza

Gucci releases first virtual sneaker that can only be worn in digital environments

Gucci has launched a new digital space that allows fans to design their own virtual footwear.

Anthropologie debuts Digital-Only Catalog on Pinterest

Associated PSFK report: Engaging The New Luxury Consumer

New Retail Experiences We’re Watching

Mew Marijuana dispensary “rejects staid cannabis clichés

Hong Kong gets a Spirituality Store

Philly gets a ultimate food destination with a remake of Giant

Associated PSFK report: The New Role Of The Store

The Road to Purchase

7-Eleven experimental store will allow customers to buy food and beverages without leaving their cars.

Taco Bell will revamp the drive-thru concept.

Burger King partners with Waze to geomarket to “burger super eaters.”

Walmart tracks Waze users from app to store

Associated PSFK report: Reimagining the Automotive Experience

And finally, this is just super interest

Ghost Kitchens as sampling strategy

Until Scott returns!

Piers

Founder, President, PSFK.com

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PSFK
PSFK
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