Understanding Disappointment: The Cognitive, Emotional, and Biological Dimensions

Donna L Roberts, PhD (Psych Pstuff)
Psych Pstuff
Published in
4 min readSep 12, 2023

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There’s always failure. And there’s always disappointment. And there’s always loss. But the secret is learning from the loss, and realizing that none of those holes are vacuums. — Michael J. Fox

Photo by nrd on Unsplash

Disappointment is an emotional response that is both universal and complex. Arising when an individual’s hopes, expectations, or desires are not met, disappointment serves as a psychological indicator that recalibration is necessary. However, the underlying mechanisms of disappointment are multifaceted, involving cognitive, emotional, and even neurobiological elements. Understanding the psychology of disappointment is essential for clinicians, educators, and anyone invested in emotional well-being, as it often intersects with other emotional states like depression, anxiety, and low self-esteem (Keller & Nesse, 2006).

Cognitive Aspects

At its core, disappointment is a cognitive event where an individual perceives a gap between expectations and reality. Expectation, in this context, is a belief about what will happen in the future and is heavily influenced by past experiences, social learning, and cultural norms (Roese & Sherman, 2007). When these expectations are not met, cognitive dissonance occurs, triggering a range of emotions, including disappointment…

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Donna L Roberts, PhD (Psych Pstuff)
Psych Pstuff

Writer and university professor researching the human condition, generational studies, human and animal rights, and the intersection of art and psychology