Walking the talk: We prioritize people over technology, and you should, too

“Becoming a leading-edge technology adopter opens up incredible opportunities for us. And we must be open to learning, making mistakes and course corrections along the way. Progress, not perfection, will be a new technology mindset for PwC.”
— Bob Moritz, PwC Global Chairman


Follow along with PwC’s digital enablement journey over the coming weeks.

Why do so many projects fail?

Strategy, not technology

Digital enablement: biggest challenge and biggest opportunity

3 critical success factors

Getting it right

Sharing our approach

PwC Front-Office Transformation

70% of failed digital transformations are due to a lack of user adoption and behavioural change. PwC's digital enablement approach helps drive employee adoption of new technologies to deliver an exceptional customer experience.

PwC Front-Office Transformation

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70% of failed digital transformations are due to a lack of user adoption and behavioral change. PwC's digital enablement approach helps drive employee adoption

PwC Front-Office Transformation

70% of failed digital transformations are due to a lack of user adoption and behavioural change. PwC's digital enablement approach helps drive employee adoption of new technologies to deliver an exceptional customer experience.