🇺🇸🇩🇪🇪🇸 How Pythia helps multilingual CS teams in Zendesk

How do you and your agents feel working with multiple languages in Zendesk tickets and chats? We know there are some very common challenges here like language detection or change.

Meeting these needs we've added a bunch of new cool features to Pythia apps and made the life of multilingual CS teams much easier!

• Pythia detects the actual language of the request instead of relying on some often incorrect technical information;
• Your agents can change the language of macros/shortcuts in one click to apply the answers in relevant language;
• Your agents can preview English versions of your macros/shortcuts in one click if needed and reply in a non-native language easily avoiding using Google Translate.

See the live explanation from our CEO. Find your challenges and our cool solutions!

Try Pythia apps for Zendesk Support or Chat for free.