QBox September 2019 Update

QBox user base continues to grow by over 20% MoM

During August, we had 155 users run a total of 432 tests across 120 projects. Combined, they saw impressive improvements across their QBox scores:

Correctness: 480 points

Confidence: 607 points

Clarity: 727 points

Chatbot Provider Market Share

We welcomed new customers including:

Released in early September (QBox 2.3)

Improvements on new features within IBM Watson Assistant, Microsoft LUIS & Dialogflow from Google

As these NLP providers rapidly develop their functionalities and features, we continuously ensure QBox supports them.

IBM Watson Assistant

• Support for pattern type entities

Microsoft LUIS

• Support for regex type entities
• Support for patterns
• Support for entity roles
• Enhanced support for LUIS prebuilt domain entities and intents

Also

Warning on the job summary page are now displayed as icons rather than as a separate tab

Coming up end of September (QBox 2.3)

• Exclude intent from analysis (i.e. button intent)
• Testing Google Dialgflow mutli-culture model separately
• Moving our new Beta Explain functionality to all Enterprise accounts
• Add a collaboration functionality at intent level. Being able to add comments and notes