Elena Kvitkovska
QuickBlox Engineering
3 min readMar 6, 2020

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Corporate messenger is a reliable way to establish stable communication between the employees. It speeds up communication and allows the team members to stay connected even if they are from different geographical locations. It also provides a secure way of storing and exchanging corporate information without risks of its compromising.

5 major benefits of an instant messenger for business

A corporate messenger is useful both for large and small companies with remote or fully in-house teams. Let’s see the major advantages of a custom business messenger.

Dynamic Collaboration

The corporate messenger helps the employees to operate in the same workspace even working from different locations. The office messenger can combine many communication functions, such as screen sharing, attachment management, co-browsing, virtual whiteboard. It helps to store all the information in one place and helps to organize the workflow.

Customization options

Public communication solutions, like Slack or Skype offer limited functionality without customization options. Building a custom messaging, you can add any features you need and fully adapt the software to your company.

Focused Discussion

Employees from the different departments have different tasks, and uniting them into the different chat rooms will help to organize the working process and efficiently connect the different teams. You can also take advantage of a channel. This is a space with limited privileges where only admins can post messages. The channels are widely used for posting the news and updates.

Instant asynchronous communication

Text chatting helps to get a quick response without breaking the peer’s workflow. At the same time, it is not as intrusive as phone or Skype call. This facilitates communication and helps both the in-house and remote employees to stay focused on work.

Security and confidentiality

A secure enterprise message application allows the organization to create and control their private messaging networks. A company can configure a multi-level access system. It assigns permissions of the employees according to their positions, departments, and management level. For QuickBlox the security of our clients is crucial, so we implement the latest security practices.

How to Build an enterprise messenger using QuickBlox solutions

For the companies, the QuickBlox team offers sets of ready-made tools for building a convenient and functional enterprise message app. With QuickBlox React Native SDK and QuickBlox Flutter SDK, you can implement real-time chat, video chat, and push notification functionality to your app. Integrating a messaging SDK into your enterprise messenger significantly enhances its overall effectiveness.

QuickBlox SiteOps team will assist you with the integration, security and scalability requirements. You will have your own account manager supporting you across all aspects of the QuickBlox backend platform, its updates, maintenance, as well as its integration with your applications. through backend software updates and maintenance.

Conclusion

It is already difficult to imagine a workflow without project chats and video conferencing. QuickBlox offers all the tools to create an enterprise instant messenger. It will ensure communication and project collaboration, that will be useful both for the remote and in-house team.

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