How to adapt your business to remote working

Remote work can be your second nature when it’s your normal lifestyle. But what should you do, if the circumstances force you to abruptly switch to the remote business without leaving time for proper preparation?

In this case, the main thing to do is to establish stable communication with your clients, employees, partners etc. Here at QuickBlox, we know everything about effective communication and will tell you how to quickly switch to remote working without affecting your normal processes.

A crisis is a time for new opportunities. Even in this challenging time, your customers will want to receive your product. If you manage to effectively support your customers and deliver them quality services, you will strengthen their loyalty and gain the new ones.

Education

For education businesses, the time of social isolation is a perfect opportunity to scale into the online world. Sitting at home, your clients will not be willing to cease their education, and even more — they will try to use this time to gain new skills.

The learning organizations can and should use this time to conduct online lectures and webinars. If your business is about private or group lessons, you can also transfer them into offline without losing the interaction between the teacher and the student.

QuickBlox API will help you to organize an LMS (Learning Management system) that will be a platform for communication with your students. You will all the necessary tools for setting up an online educational process:

• Text messaging for the teacher to give detailed feedback to the students
• Video calls for individual and small group lessons (up to 4 lessons)
• Video conferencing for larger groups (up to 12 people)
• File & screen sharing

If you already have your custom LMS, but its functionality isn’t designed to handle the increased amount of online learning, you can enrich its capabilities with any of the above-mentioned functions

Psychological consultation

We are facing a challenging time and all people need emotional support. Many of us are lucky to have stable work, good health and support of family and friends. But some people are experiencing a tough life situation, feel lonely or take the circumstances close to their heart. If the person is already working with a psychologist or psychotherapist, it is undesirable to interrupt this process for an uncertain time.

The psychological centres can and even should continue supporting their customers online. QuickBlox will help you to establish high-quality video connection for handling individual and group consultations. File sharing will allow the customer and psychologist to exchange the materials, for example, artworks if it comes to art therapy.

Conclusion

Stable communication with the customer is the thing that will help your business to survive the crisis situation. Use it as an opportunity to test new approaches and find new ways to deliver services to your loyal customers.