Why is video communication important for your business today?

Elena Kvitkovska
QuickBlox Engineering
3 min readApr 8, 2020

Thousands of companies around the world are switching to remote work. This can be challenging for managers and business owners if the business used to work online and didn’t have enough time to prepare. How to coordinate the team and monitor its effectiveness? QuickBlox can assist with setting up a video conference call app remote work software, keeping your business running smoothly and safely.

How to adapt your business to remote working

Under the recent conditions, the businesses have to rely on group video conferencing to hold the meetings with teams and clients. We would like to share the cases of our clients that managed to successfully adapt to the remote work.

Law

A law firm wanted to implement video calling to provide distant support to their customers. In this way, they wanted to solve several challenges.

Inability to meet face-to-face

Being away from the office can be hard for people working in the law field. So, the client wanted to set up a reliable app for video conferencing, so that nothing could disturb the parties from the negotiations.

QuickBlox helped them to organize an e-platform for group video conferencing with clients and colleagues. The video conference functionality was embedded right into their website, so it takes much less time to arrange a consultation with a lawyer.

Inability to personally work with documents

When our client switched to distant work, it got harder to work with the documents — there was quite a lot of them, and they contained sensitive customer information.

Having applied QuickBlox, they got a dedicated AWS cloud protected with the latest security practices. They connected it with their CRM system and enabled multi-factor authentication. So, now the lawyers can work with the documents and share them with the customers without the risk of compromising.

Education

Education is moving toward online learning. Video learning provides many benefits for students who want flexibility while studying. Completing their courses successfully. Now we will tell, how another client — an online school — coped with them.

Motivation

Education is a social process. E-Learning requires dedication and motivation to complete tasks, stay engaged, and make progress. Studying online can make students bored and fail if there is a lack of engagement and motivation.

To motivate their students, our client used QuickBlox API to interact video conferencing app right to their LMS (Learning Management System). The students now can complete the tasks in pairs or groups and get the teacher’s feedback.

Time Management

Online education offers flexibility to organize your studies around your private and professional life. But, so much flexibility often results in stagnation.

Our clients integrated the notification system reminding the students about the upcoming deadlines, new lectures, homework etc. The students can also see their personal progress. The teacher has access to the performance of all students and can identify their weakest points and give extra consultations.

Conclusion

If your company had to shift to a remote work style, but you want to stay available to your clients, QuickBlox has the solution. Online communication is even more important than ever, so we help to ensure excellent accessibility and customer engagement, even while you are working remotely.

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