Effective Customer Interviewing
NUX Camp Leeds, April 2017
Good interviewing should be one of your core skills — whether you are a designer, an entrepreneur, a product manager, or an innovator. In this workshop at NUX Camp Leeds 2017 Adrian explored how to get the most from your conversations with customers. In a series of mock interviews we demonstrated basic techniques, mistakes to avoid, and lightweight analysis and synthesis techniques that work well in rapidly changing innovative and entrepreneurial environments.