Effective Customer Interviewing

Agile on the Beach, September 2015

Good interviewing should be one of your core skills — whether you are a designer, an entrepreneur, a product manager, or an innovator. In this workshop at Agile on the Beach 2015 Adrian explored how to get the most from your conversations with customers. In a series of mock interviews we demonstrated basic techniques, mistakes to avoid, and lightweight analysis and synthesis techniques that work well in rapidly changing innovative and entrepreneurial environments.

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