5 Things Customers Expect from your Peer-to-Peer Car Sharing App

Saadhika Devi
Radical Start
Published in
2 min readFeb 28, 2020

Customers are the backbone of the running and profit of any business. When designing a peer-to-peer car-sharing app, you need to remember the UI should be effortless to users and contain all the necessary features for booking a rental car.

This blog unveils the 5 essential feature customers would look for in peer-to-peer car-sharing app.

Essential Features required in Peer-to-Peer car-sharing app

When booking a car through an app, the customer needs to feel smooth while booking not going through many errors or misdirections. To give a wonderful user experience, the crucial features needed/expected in the app are the following:

Instant book & Request to book option

Customers who want reservations immediately in need of an emergency would be happy with the ‘Instant book’ process. ‘Instant book’ will book immediately any reservation without any formal request to Host/Provider.

‘Request to book’ will book a reservation after the acceptance of the request from the Host/Provider.

Payment Gateway

Most customers today prefer online transactions instead of keeping cash in their hands. It is easy, quick and the customers don’t have to keep the change.

Stripe and Paypal are the two commonly used payment gateways around the globe. Integrate them into the platform to experience a smooth and quick booking process. You can also include options to add bank account details and wallet.

Messaging feature

Before booking a car, the end-user may want to communicate further about booking details and other questions regarding the car. Keep an inquiry button to contact the Host/Provider regarding all the information.

The messaging system makes it simple to connect Host fastly.

Host location on Google Maps

When was the last time we used the Google map to search for a particular location and direction? Google Maps included in the app would be helpful to end users to locate the Host/Provider and can get easy direction to the location.

Wishlist

When we browse through the internet, we bookmark a few links to re-read again or to send the links to our friends.

In the same way, Wishlist helps in bookmarking your favorite property listing which you can share it among social circle or for booking purpose at some other time.

Build your app user-centric

It’s never too late to build an app impressing your customer. Customize our It is one of the RentALL Cars platform to build your own peer-to-peer car-sharing app best car booking script for your marketplace platform.

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