Need a hand from the Railnova team?
Everyone needs a hand sometimes. When it comes to working with software that’s no different. That’s why we’re at your disposal whenever you need us!
You can reach out to us via email, phone, our website, or directly from the Railfleet platform (using the blue button in the bottom right corner of each page). To continue our journey towards better customer support and an improved user experience we’ve now also added a knowledge base to Railfleet.
This knowledge base provides you with a step-by-step guide to set up your Railfleet account, and clear articles on how to change settings and use the Railfleet features. This means that you don’t need to wait for a reply from our support team, but you can browse or search our knowledge base for immediate answers to your questions.
You can either browse the knowledge base and its different sections, or you can search for certain topics and keywords using the search field at the top of the page.
Didn’t find what you were looking for? Let us know using the blue button in the bottom right corner of the knowledge base page. Or, let us know if an article was or wasn’t helpful using the emoticons at the bottom of the page.
The Railfleet knowledge base is not a static guide, but a dynamic platform. We continuously expand the knowledge base with articles about new or modified features and new articles based on your questions. We look forward to your feedback!
