Using our suggested sentiment analyzer
Use our suggested sentiment analyzer to make it quicker and simpler for respondents to fill out your surveys
Published in
Mar 21, 2022
In the survey builder, you’ll notice a new toggle for enabling sentiment suggestion for the question: ‘Please tell us why you rated us this way and what can we do to make it easier?’.
It is disabled by default. Enabling this offers suggestions for what others have recently experienced. These suggestions are dynamic and will adjust to the respondent’s scoring. Respondents can click these suggestions and can supplement with their own views.
We released this to make it quicker and simpler to complete surveys.