What Twitter could learn from how Google+/YouTube handled harassment

A must-read Tweetstorm from Yonatan Zunger, whose career spanned 14 years at Google, and focused a great deal on security, privacy and policy.

He outlines in great detail the tradeoffs that must be made to reduce harassment, and the line that perfectly married how the underlying business model drives the current deluge of negative behaviors:

“If you have a vested interest in attracting speakers who draw the most traffic, you are not a neutral platform, and have to deal with that.”