There’s been a lot of talk and speculation in regard to the potential for artificial intelligence (AI) to assist knowledge management. This week Microsoft has made the link very tangible with their introduction of Project Cortex, a new service in Microsoft 365.
Microsoft advises that Project Cortex uses AI to reason over content across teams and systems, recognizing content types, extracting important information, and automatically organizing content into shared topics like projects, products, processes and customers. Cortex then creates a knowledge network based on relationships among topics, content, and people. New topic pages and knowledge centers — created and updated by AI — enable experts to curate and share knowledge.
Further details can be found in Microsoft’s announcement.
A case study of the use of Project Cortex by engineering company Mott MacDonald is also featured in a Microsoft news article and the video above.
Originally published at RealKM.