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How To Deal With a Gaslighting Client
We all deserve to feel psychologically safe in our workplace
The problem with small businesses is that they often subsume into the founder’s identity.
I should know; I’ve been there, both with my own small business, which I allowed to infiltrate my bloodstream, and I’ve worked for other small businesses.
On the one hand, this synonymity between business and founder can infuse passion and flare and showcase exemplary dedication and commitment. It did with me and my old business.
However, the darker side houses a tendency for deflection, defensiveness and an inability to listen.
This article in Forbes talks about a “small business mindset,” which is a mindset filled with “reactive business operations” and an “absence of self-awareness”.
I once found myself stuck doing freelance work for a small business owner with a small business mindset.
Learning my worth in the face of this sort of adversity has helped equip me for future clashes.
Recognise when clients invalidate you
Several years ago, I freelanced for a friend and her small business. I believed in the business and had faith and trust in her. I was excited to be…