Fresh innovation at the galaxy not so far away

DBS Bank. Live more, Bank less
Reimagine Banking
Published in
4 min readJun 26, 2018

Singapore is ranked among the top 10 locations for innovation centres globally, according to technology consultancy Capgemini. Why the fascination with innovation centres and how can such centres keep up with the velocity of changes in the economy. DBS Asia X takes the bull by the horns by injecting several new elements into its mix.

Tallying a traffic count of more than 30,000 since DBS Asia X (DAX) was launched in November 2016, the innovation space at the Sandcrawler Building entered its second year with a stronger focus on fostering collaborations across the different communities of bank employees, fintech start-ups and social enterprises. Without increasing its area or volume, DAX underwent a refresh in the middle of 2018 with nine community programmes that incorporated new installations to the space.

The refresh was launched by Tan Su Shan, Managing Director and Group Head of Consumer Banking and Wealth Management, DBS, (second from left) in conjunction with a mini-prelude to DBS’ 50th anniversary celebrations. She was joined by (from left) Neal Cross, Annie Ye and Bidyut Dumra from the Innovation Group.

So, what’s fresh?

The nine community programmes launched at DAX ReFresh.

DAX Social Contract

New DBS employees, start-ups and social enterprises who move into DAX are invited to participate in a series of onboarding programmes, such as DAX Social Contract. It is the first touch-interactive onboarding experience at an innovation centre in Singapore that promotes innovation value and behaviours through gamification.

DAX Social Contract

The immersive multi-media display at the entrance of DAX consists of a battle scenario, where the hero character DAX Bot is activated to defeat technology giants. The residents collect virtual gems from their battles and agree to 10 codes of conduct. They eventually earn their access into DAX after their profile photos are taken and beamed onto the wall as a rite of passage.

Humans of DAX

The wall art installation Humans of DAX is the second phase of the onboarding process. Residents who complete the DAX Social Contract are invited to commit to values and behavioural traits that resonate with them.

Humans of DAX

Residents will place their photographs on the installation and use yarn to connect words (e.g. Explore, Transform, Experiment) that reflect their commitment to work with the larger innovation community. Red yarn represents those who are still currently working at DAX, while grey represents those who have graduated, or left the innovation centre after completing their projects.

Apart from its aesthetic value, the installation allows DAX to track the more popular innovation values that are going to change behaviours.

DAX U

Consisting of curated curriculum about innovation in different fields, the series offers DBS staff and the innovation community additional learning resources. Topics ranging from technology in animation to photography will be shared via brown bag sessions and mini-workshops. The programme will also introduce more lifestyle-centric content to reflect the bank’s refreshed ethos to Live more, Bank less.

Hendric Tay, Co-founder of The Travel Intern, sharing his start-up journey as part of DAX U.

Other features include:

DAX Conversation: Regular in-depth interviews with leaders from different fields to generate new perspectives on the impact that innovation brings to their organisations.

The panel (from left) Neal Cross (DBS), Reyna Jung (Facebook) and Phil Gray (Lions Not Dogs) discussing When Does Innovation Fail.

DAX The One: A networking session for new residents to interact with other DAX residents and to introduce their innovation projects.

DAX Fest: A series of festive celebrations (e.g. Mother’s and Father’s Day) to encourage stronger community ties.

DAX A-List: An alumni programme for former residents to stay connected with DAX and to continue to have access to DAX insights and programmes.

DAX Tech: Regular interactive engagement with the tech community, e.g. Quarterly Developer’s Night to share updates about the DBS Developers’ API Programme.

DAX Play: An away-from-desk area that will be regularly decked up with new inspirational themes to encourage residents at DAX to use the space for their meetings and discussions. The current summer theme depicts a scene at a garden pool with colourful floats that double up as seats.

DAXters discussing their project at DAX Play.

Located at the Sandcrawler Building in Fusionopolis, DAX is at the heart of Singapore’s start-up ecosystem. With full access to project pods, journey rooms, agile co-working spaces for up to 100 people, innovation showcases and recreation areas, residents at DAX are free to go to their favourite spots for away-from-desk conversations. The 16,000 sq ft environment also houses an auditorium to hold informative talks and workshops.

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DBS Bank. Live more, Bank less
Reimagine Banking

DBS creates banking that's fast, natural, effortless. Banking that's with you wherever life takes you, instead of taking you away from life. dbs.com/livemore