3 Agencies Boosting Public Engagement with Remix
Streamlining Your Public Outreach
Agencies often ask us about the best way to communicate their service changes to the public. Should they share proposed changes on their website? On social media? What images should they use? Here are a few examples of how Remix is helping agencies answer these kinds of questions to streamline their public outreach.
City of Glendora (Glendora, CA)
The City of Glendora in Los Angeles County recently updated service for their Express Summer Circulator Shuttle. The planning team needed input from the public about where the shuttle should ultimately go, so they embedded a proposed route map from Remix on their city website. Using Remix’s guest view, riders could zoom in on the proposed route and provide feedback to the agency through the “add a comment” feature. The City of Glendora showed the final route alignments on their website after receiving the public feedback. You can see the full site here.
High Point Transit System (High Point, NC)
Detours can be a frustrating experience for riders, so it’s important for agencies to be timely and specific about how service interruptions will affect riders. In High Point, NC, High Point Transit System posts their detours on Facebook, allowing riders to quickly see the new alignments and stay informed about temporary service changes. The High Point Transit System planning team simply takes screenshots from Remix maps of their temporary alignments and posts them to their news feed.
People Mover (Anchorage, AK)
The planning team at People Mover in Anchorage, AK, are in midst of a complete system redesign of their bus network. They’re exploring different system options, with some scenarios emphasizing frequent service along popular corridors and other scenarios emphasizing large service areas but less frequent service.
In order to gauge the public’s preference, the team used Jane, Remix’s isochrone feature, to show how different route alignments provided access to riders. The planning team received 170 comments about the new system through Remix and over 1,000 comments through other outreach methods, which ultimately led their team to a clear choice. You can see the full site here.
These are just a few ways agencies are using Remix to involve the community during the planning process.
For more examples of how to use Remix to support the public outreach process, you can read our guide to Best Practices for Public Outreach, or just reach out at team@remix.com.
