Product System Prototyping, and User Experience

Sherry Wu
Project knock knock
4 min readMar 23, 2020

Just to reiterate if you haven’t seen our last post, our low-fi prototype for this product focuses on a Mobile app and TV, for later interactions (social events and daily interactions).

Wireframes

Homepage, Calendar, Calendar (event detail), connection request, chat
Homepage, Activity Categories, Workout page, Movie page, invite friends, live-streaming

After our initial low-fi ideas, we narrowed down on the use cases we wanted to focus on for our final video presentation, and from there addressed the screens/ features we needed to show for each step.

We then produced more flushed out lo-fi prototypes walking through each of these scenarios.

Calendar, calendar invite, create new event, main feed, chat invite, live event
Home, watch homepage, movie landing page and create event, homepage invite, waiting on guest, start stream, steaming with chat, menu options during stream
Create new workout
Home, workout landing page, workout page, homepage invite, your past events, redo past event, connect video to stream, live notifications from viewers
Calendar feed, event details
Calendar, event details
Building chat view, filters for borrowing, open chat, messages home

Feedback:

  • consider what makes our system special — more exclusiveness into our product
  • incorporate physical interaction as well, how does being neighbors change the social dynamic comparing to any other online social networks?

New Ideas and Storyboards

In our new iteration, we reconsidered more deeply about social dynamics. What type of relationship do we want to foster? Instead of getting to know people virtually first, we should instead push for physical interaction a bit more. Therefore, our new storyboards are built upon a social system where the residents have to meet the person physically first to unlock their virtual profile — either through knocking on their neighbor’s doors to introduce themselves, or attending a community event, etc.

Scenario 1: borrowing and lending stuff

Scenario 2: attending and posting events

For physical interaction touchpoints:

  • 1-on-1: bump your phone with someone to unlock their profile
  • Event: tap on a reader, and you would automatically unlock your profile of all the attendees

Mid-Fi Prototypes and Developing User Flow Map

After discussing our new path for our final product, we then began to further develop our screens for said interactions, as well as began to flush out the many user paths that exist with this new system.

User Paths Outline

Through this early user path we began to navigate the steps that one might take to build their community. This could be in a very direct and self-initiated manner such as the path by “The Introducer” or one that comes up more naturally through social events and groups like in the path of “The Social Butterfly.” For the user who might not be as open to direct contact, we also have the path of “The Borrower” who might get to know their neighbors in a time of need.

User Paths Into Diagram

After mapping out the entire user flow, we also began to draft how these paths might look in a more visually interesting diagram that reflects the building space itself.

Screens — borrowing and lending

Screens — Community Events

Illustrations styles and revamping the brand

Revised Screens

Revised User Flows

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