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Replication Guides

Go to the profile of What Works Cities
What Works Cities

Lessons from Scottsdale, AZ: Sending mailing inserts to help residents switch to paperless billing

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Go to the profile of What Works Cities
What Works Cities

Lessons from Charlotte, NC: Using timely email reminders to help residents avoid fines and code violations for waste…

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Go to the profile of What Works Cities
What Works Cities

Lessons from Tulsa, OK: Sending text messages to encourage residents to connect with support services during a crisis

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Go to the profile of What Works Cities
What Works Cities

Lessons from Newark, NJ: Utilizing reminder letters to increase affordable housing

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