See How Richter Travel Leverages Reposite to plan Multi-Day Group Itineraries
Meet Sam Richter of Richter Travel — a travel agency specializing in leisure and group travel based out of Buffalo, NY (go Bills!). Sam launched Richter Travel in 2020 after working as a travel advisor with several large scale agencies and graduating with a degree in events and tourism management.
At Richter Travel — they do it all. According to Sam, “I enjoy not doing the same thing every day, I like dabbling in different kinds of trips.” Sam was an early adopter of Reposite after hearing an interview with Co-Founder Alexa Berube on Insider Travel Report back in 2020. Sam immediately reached out to learn more, and Reposite has been a go-to resource in her toolkit ever since.
As a travel advisor, Sam works with different types of clients each coming to her with a specific goal in mind. It might be a multi-generational family going on a once in a lifetime trip to celebrate a milestone birthday, an exotic destination wedding, or a bachelorette/bachelor party, to name a few. One of the trips that sets Richter Travel apart (and has appeared in just about every major news outlet in Buffalo, NY) is the Mafia at Sea tour. The first group departed last May out of Miami, FL and embarked on a 5 day cruise to the Bahamas. It’s an opportunity for a group of Buffalo Bills football fans of all ages to go on a trip together to experience “chaos, fun, and celebrating their team.”
Using Reposite, Sam has crafted a few variations of a pre-night cruise package, to augment the Mafia at Sea experience. These packages include 2 activities per day, restaurants, hotels, and transportation. Last year the group did a Celebrity Homes Sites & Bites Boat Tour, went to the Miami Marlins Stadium to catch a baseball game, and had a BBQ Party at La Traila Barbeque — Isaiah McKenzie’s (a Bill’s Player) restaurant.
Sam has been using Reposite to iterate on Mafia at Sea 2023 Packages, finding some new activities like a Little Havana Food Tour, new restaurants like a Tropical Craft Brewery located in the heart of Wynwood, and a new hotel just steps away from the beach to soak up all south beach has to offer. She’s also gone back to a lot of the core vendors from last year’s program, working with the same boat tour company & transportation provider due to a great experience.
Sam shared that she’s had a lot of success building positive relationships with suppliers through Reposite — meeting responsive, communicative, and friendly partners that she can trust will take care of her clients on these group trips.
For Sam, getting to meet Suppliers in person is one of her favorite parts of the job, and she’s shared that connections she’s made through Reposite are way more personal than she’s ever experienced. On a recent trip to Miami, she was invited by some of the Suppliers in her Bills Mafia packages to come and experience the activities and experiences her clients go on. Many of the Suppliers she’s connected with have formed lasting and recurring relationships based on successful events, trust, and good communication.
Managing trips and Suppliers in Reposite has been “easier than the thousand emails that come through. I can’t handle it outside of Reposite — the message platform makes it so much easier.”
Sam is able to send clients proposals of the different Mafia at Sea 2023 Packages right from Reposite, which serves as a visual way to show clients a preview of what their trip will entail. This year she has two Mafia at Sea groups cruising — one headed to Mexico in March and one to Punta Cana in June!
“Reposite is a more personal way to book vendors and connect with those smaller offbeat vendors that you may not have discovered otherwise. The team is on it — there’s nobody else that’s ever going to be like that. It’s a service that’s top notch.”
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