The Eight Pillars of User Research

Emma Boulton
Jul 11, 2019 · 8 min read

How can you get started with Research Ops unless you understand what’s important to User Researchers? Read on to find out.

Last year @TeamReOps undertook a global adventure with the #WhatIsResearchOps project culminating in the Framework.

The #WhatIsResearchOps Framework

The framework was created with data from a 300+ response survey and insights from 33 workshops. We wanted to be able to give the workshop…