Always On — Why Instant Service Equals Instant Profit
As salon owners, we all know the feeling. That heart-stopping moment when you realise you’ve lost a potential customer. 😱😱😱
It happens, unfortunately. You’ve missed a call or overlooked an email request or your booking system hasn’t confirmed an appointment.
In a world of instant gratification, being tardy just doesn’t work for your customers. They want it, and they want it now. (And why shouldn’t they???)
💨 Life Moves Fast.
Modern customers are fast becoming used to living in an always-on society. As a salon owner, you’ve tried to move with the trends. You’ve left your paper appointments book behind, set up an online booking system and you check the salon emails last thing at night and the moment you wake up. You move heaven and earth to squeeze in those last-minute appointments and extra, last-minute service additions for your customers.
