Rethink the Practice, 2015: The Year in Review

Our readers’ 7 favorite themes

In 2015, we launched Rethink the Practice, a blog dedicated to sharing with readers Seyfarth’s unique perspective on the business of law.

Since launch in May, we have published 36 posts and have begun a new, ongoing discussion with lawyers, the media, thought leaders and clients about change in the legal industry. Our writers explored emerging areas of inquiry for our industry, such as design thinking and client-centricity, while also adding new insight to ongoing conversations on lawyer adoption of technology and change management.

Below is a selection of some of our readers’ favorite posts, organized by topic:

  • The future of legal
  • Bringing design thinking to legal service
  • Change management in a change resistant industry
  • Adopting a client-centric approach
  • The legal supply chain
  • Technology and the practice of law
  • Advocacy and diversity in the legal industry

We welcome you to revisit the posts you enjoyed and explore the ones you may have missed.

Have a wonderful holiday and a happy new year, and we’ll see you in 2016 with even more ideas on how to Rethink the Practice.


1. THE FUTURE OF LEGAL

Reader favorites

What our writers are saying

“ I have the great privilege to be working in an organization that embraces innovation. That being said, ‘innovation’ is not a word that I find particularly meaningful. For me and for Seyfarth, innovation means creating and delivering value to our customers in a new way. Doing this from inside a mature, incumbent organization is a unique challenge.”
— Josh Kubicki, from “Bending the BigLaw Business Model”

What our readers are saying


2. BRINGING DESIGN THINKING TO LEGAL SERVICES

Reader favorites

What our writers are saying

“As an industry, we rarely think about how clients experience the delivery of our services. We should.”
— Steve Poor, from Lean by Design
“When you sit across the table from us, we’ll show you how we are different — by seeing the world through your eyes, by understanding what problems you really need us to solve, by designing and delivering a service experience from your perspective.”
— Josh Kubicki, from “Why Design Matters to Seyfarth”

What our readers are saying


3. CHANGE MANAGEMENT FOR THE CHANGE RESISTANT

Reader favorites

What our writers are saying

“If we get caught up in large, existential questions, the lawyers will debate them to death. Rather, be willing to write in pencil. Be willing to recalibrate, experiment and adapt when the results are not what you anticipate. (This) will give more credibility to the effort and reduce the risk profile for the lawyers.”
— Steve Poor, from “An Audience of Lawyers”

What our readers are saying


4. A CLIENT-CENTRIC APPROACH

Reader favorites

What our writers are saying

“ What we learned is that there is a huge gap between even great client service and a commitment to true client-centricity. What is required for the latter is a whole different level of transparency and a willingness on all sides to embrace a true dialogue.”
— Steve Poor, from “Change the Frame”

What our readers are saying


5. THE LEGAL SUPPLY CHAIN

Reader favorites

What our writers are saying

“The challenge of building a better, faster, stronger value stream demands that we finally begin to rethink — in a material way — the optimal role of the lawyers in the provision of legal services.”
— Steve Poor, from “The $6 Million Dollar Question

What our readers are saying


6. TECHNOLOGY AND THE PRACTICE OF LAW

Reader favorites

What our writers are saying

“The practice of law must evolve from a reactive profession to a proactive profession. As lawyers, we must find ways to channel our energy into reducing risk, increasing quality, and helping our clients achieve their goals, not ours.”
— Ken Grady, from “Thinking Long Term in the Legal Industry”

What our readers are saying


7. ADVOCACY AND DIVERSITY IN THE LEGAL INDUSTRY

Reader favorites

What our writers are saying

“In addition to engaging in pro bono legal work, we can and should engage in public support of efforts to increase funding for legal aid. Although lack of access to justice affects millions of people, those people tend to be voiceless. We must be their voice.”
— Allegra Nethery, from “Make 2016 the Year We Close the Justice Gap”

What our readers are saying


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