Case Study: Designing a calendar app to manage meetings

UX process from discovery to presentation

Rick Mower
Jan 10, 2018 · 11 min read

The Design Process

Step 1: Build Empathy

During this step we need to find out about our user and discover what it is that they want in the application. A base line persona was provided to start with but we also wanted to design the app for a more broad group of users that would have similar needs as the base user. Further research was conducted to get to know the users more.

Step 2: Define

All of the information gathered was then used in conjunction with the initial persona that was given to us. The results were focused into a single minded persona that encompassed the project’s baseline needs.

  1. Informative
  2. Clean
  3. Predictive
  4. Professional
  5. Made for the late adopter
  • She is a very driven individual with a strong work ethic.
  • Wants to spend more time doing and less time thinking.
  • Time changes and keeping up with events.
  • Creating events that do not conflict with others in a different time zone.

Step 3: Ideate

The design process starts with brainstorming sessions. During these brainstorming sessions we had many ideas. Each session would yield new ideas and concepts that we wanted to include in the app.

  • 2nd: The user should be able to create and easily view scheduled meetings and be able to see what time zone the meeting is in.
  • 3rd: The user needs a way of being able to see what time it is in different time zones to help them schedule meetings that would work for all parties.
  1. Two month calendar view
  2. Calendar with day agenda view
  3. Agenda view
  4. Landscape day agenda view with options
  5. Landscape half agenda view

Step 4: Design & Prototype

Wireframes

A fair amount of time of the team was spent on wireframing. Though the initial design was to be very minimal there were a lot of different screens for forms, settings and menu options that had to created.

  1. Calendar flow
  2. Menu options
  3. Creating events
  4. Metting planner flow
Click here to download prototype
  1. The scrolling of the days on the week view View Here

Step 5: Test

Conduct Usability Testing

  1. Creating a new event
  2. Finding the best time for a meeting in multiple time zones.
  3. Access settings
  4. Viewing current meetings.

Conclusion

Calendars are not as simple as you think and the way users utilize them is even more complicated. Some users are very passionate about the use of calendars while others just use what they have by default. In either case the information needs to be presented to the user in a meaningful way.

Click here for the Invision Prototype
  1. The addition of the meeting planning page was a powerful tool for the user to easily find slots of time in all zones to schedule or plan for a meeting.
  1. Places of interests of destination
  2. Restaurant locations near meetings
  3. Tips for coping with things like jet lag
  • Learning and Practicing New Skills - The need to continue learning and honing my skills became clear fast. At times I was slowed by trying to figure out how to create micro interactions in the prototype. One is never done learning about UX, but with time and practice I believe my workflow can be faster and more efficient.
  • User Testing and Lots of It - From the moment you start sketching and creating different iterations, user input is valuable. Taking the time for crucial testing can reward the project in many ways. User testing can result in changes to the application that you may not have thought of. It also helps connect you more with the target audience of the app and to have more empathy for the needs they have.

Special Thanks

There is no way I could have done this project alone! My team member, Ted Sneed, was amazing to work with. Check out his work here: Ted on Medium

Design Toolkit

There are many amazing resources in the UX Designers toolbox. Principle was one of my favorite ones to use. I love learning new software!

Rick L Mower

I am a UX designer living in Utah. With a passion for user-centered design, user research, and visual design. I love to create meaningful, problem solving and beautiful experiences for humans.

Thanks to Ken Jackson.

Rick Mower

Written by

I am a UX designer living in Utah, with a passion for user-centered design, user research, and visual design.

Rick L Mower

I am a UX designer living in Utah. With a passion for user-centered design, user research, and visual design. I love to create meaningful, problem solving and beautiful experiences for humans.