Day 1 Recap of #RILAAP
RILA’s Lisa LaBruno, SVP of Retail Operations, kicks off the first official day of our Retail Asset Protection Conference with a big THANK YOU to attendees and speakers.
“How do you embrace disruption? Make it a part of your business.” — Richard Ashworth, President, Pharmacy & Retail Operations, Walgreen Co. in his opening keynote.
Ashworth also highlighted how the adoption of the total retail loss concept into the business has changed how Walgreens approaches asset protection. Learn more & access to our report on total retail loss here: bit.ly/2oYrszJ
Kimberly Overton, chief resource prosecutor, North Carolina Conference of District Attorneys, shared keys to effective communication. Main takeaway?
“To be effective at communication and be persuasive, you have to deliver info in the way your audience learns, not how you learn.”
Breakout Session Highlights
Patrick Van Horne, Co-Author of Left of Bang, shared insights how to protect your business by using behavioral analysis to identify and manage threats.