Back Up Your Advertising With An Answering Service
When you spend money on advertising, whether on Google, Facebook ads, billboards, or commercials, you need to make sure you are getting a return on your investment. If you are advertising correctly to the right people, you are likely to receive an increased volume of phone calls. However, you need to make sure that you have live representatives available to pick up the phone for when people call in. If you’re spending money on advertising, it is important to make sure every call from a potential new client is answered. Otherwise, you may be failing to capitalize on new business opportunities, and essentially letting your advertising dollars go to waste. Here are ways you can take advantage of a 24/7 live answering service like Ring Savvy to ensure that new potential new clients are always attended to.
Using Live Representatives To Handle Inbound Calls
The team of virtual receptionists at Ring Savvy are well equipped to handle calls that come in through advertising. They can provide 24/7 customer service to your potential customers, and by familiarizing themselves with your business they will be able to ask and answer the right questions for you. This will ensure that you cash in on all of your advertising, as every call will be answered by a live representative who is well versed of the practices of your offices. The best opportunities often come at times when you are not available to answer the phone, and an answering service will guarantee that you are not losing valuable business.
Building a Custom Script To Cash in On Your Advertising
One of the best things about virtual receptionists from Ring Savvy is that they can build scripts in conjunction with your input. Receptionists can therefore have a script tailored to your business needs. Receptionists are also trained to answer questions or help potential clients and customers fill out online forms on your website. When giving out credit card and debit card information, people often like to speak to a live representative on the phone to ensure that their payment information is being handled properly. A virtual receptionist will be able to coordinate with potential clients and customers who are calling in from your advertisements to make sure that you never miss a potential sale, acting as a fully functioning extension of your business operation.
Creating Ad Reports Through Ring Savvy
Ring Savvy will also be able to create ad reports to track which advertisements resulted in potential customers and clients calling in to your business. They will be able to do this by telling you when live calls came in, and will be able to collect information from people responding to an ad to track demographics and create reports of what advertisements are resulting in phone calls. Using this technique, Ring Savvy will be able to pre-qualify leads, which will make it much easier in determining which clients you need to meet with and consider providing your products and services to.
Ring Savvy can easily customize this service for your business model so that you will never waste advertising dollars again. Make sure that you provide quality care to your clients and customers. Never risk losing business by putting potential customers on hold again. Get the most out of your advertising budget with Ring Savvy.
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Originally published at www.ringsavvy.com on April 29, 2016.
