RingCentral Developers Just Got More Engage-Ing
While RingCentral is well known for our office and phone capabilities (voice, SMS, team messaging, meetings, and fax), with Engage Digital you can also manage your online-presence including social media, messaging applications, custom mobile app messaging, live website chat, email, Google reviews, and more.
In fact, here’s a quick overview of the services you can manage with Engage Digital, while using RingCentral APIs to analyze, automate, and integrate:
Social Media Support:
- YouTube
Messaging App Support:
- Apple Business Chat
- Facebook Messaging
- Build Your Own (in-app for iOS & Android)
Live Website Chat
Quickly add a live chat widget to your website to communicate seamlessly with customers while having full control through our Engage Digital UI and APIs.
Manage your social channels and emails from one place, with the ability to connect to any inbox through SMTP, IMPA, and web forms.
Reviews
- Google My Business Reviews
- Google Play Reviews
But beyond just managing these services, Engage Digital APIs give you the ability to manage your entire omni-digital contact center — managing agents and their presence, managing your communities and sources, creating customer identities, setting up interventions, automating replies, tagging conversations, and more.
See what you can do with Engage Digital APIs »
One Developer Site to Rule Them All
We know that’s a lot of capabilities. That’s why we’re excited to announce our even more capable Developer Site where you can now find API references, guides, tutorials, SDKs, tools, and more for both Office and Engage Digital product suites. Allowing you to take advantage of the Office APIs you’re already familiar with, and start Engage-ing your customers with our Engage Digital APIs.
For Engage Digital resources, you’ll find our new Engage Digital Developer Guide, API Reference, and SDKs for Messaging, our Source SDKs, our Client SDKs, Community SDKs, Chatbot frameworks, and even our Engage Digital WordPress plugin.
You’ll also find friendly code samples that let you easily add and test Engage Digital with Python, Java, Ruby, or iOS (with more examples coming soon).
All backed by the RingCentral Developers community that you know and love — including with support across our Developer Forum, StackOverflow, via live chat using our Glip team messaging, or on our social media channels.
And of course, with the support of our amazing Developer Support team that’s here for you every step of the way. If you have any questions and do not feel comfortable reaching out to our community, feel free to create a ticket or email our team for a rapid response tailored to your specific needs.
Don’t have time to build your RingCentral Engage Digital integration? Our Professional Services team is happy to help.
Check it out
Visit the new and improved Developer site at https://developers.ringcentral.com and be sure to join our Game Changers program and share the news for extra points (and great prizes).
