Rolling Chairs, Wagging Cars, & Designing Ritual Interactions for Autonomous Cars

Human Machine Rituals for Robots & Artificially Intelligent Systems

Kursat Ozenc
Apr 11, 2018 · 9 min read
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Relationship Moments for building Trust between autonomous cars and people
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3 relationship types show three levels of Control and affiliation between the car and the individual

01 Need for More Animalistic Metaphors to Explore Interactions

Gesture was an interesting modality, when it came to cars communicating to people. Especially with the pet metaphor, of the dog, several of the groups created new interactions around the car communicating and building relationships with the human through the car moving parts of its body. For example, the windshield wipers could switch back and forth like eyelashes blinking, to show that it wanted to engage. Or at an intersection, the car’s antenna tail could wag to show that it was just waiting during the other person to go forward, almost like a wave. Or the cars ears, in the form of its side view mirrors, could rotate back and forth to welcome a person who was approaching the car. Or even more, the car could bow down, almost like a kneeling bus, to welcome its new Rider to get in, and to show that it was deferring and trustworthy, by making it easier for the person to get in.

02 Start with Pet Metaphor, grow it to a friendship

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03 Mind the Anti-Experiences

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Anti-experiences show you the boundaries of your relationships

04 Isolating bubbles, and need for empathy, and social/civic connection

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05 Interest in Car Love Affair/Best Friend Forever made explicit.

We were surprised to see how many of the rituals were about falling in love with the car. We knew from our inventories of past relationships, that people often have very close relationships with their cars, but we didn’t necessarily think that people explicitly would want to fall in love with Car, or the personality the car was taking on. Some of the rituals very quickly turned into a situation like the movie. Where the car could expect at your every need, know how to interact with you, and be one of the best experiences of your day. To the point where some of the participants were imagining literally falling in love with this car, and the cars personality than traveling with you everywhere.

06 Moving Chairs and Lengthy Scene for Prototyping

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Ritual Design

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