Patrick Lencioni’s five dysfunctions of a team

Rob Cahill
Rob the Manager
Published in
2 min readMar 21, 2017

Ever since I met Pat Lencioni years ago at his office in Lafayette, California, I’ve been a fan of his energy, creativity, and ideas. His book, The Five Dysfunctions of a Team: A Leadership Fable, is a management classic. It’s written as a story, similar to Ken Blanchard’s Gung Ho!

It addresses what can lead talented leadership and executive teams to incompetence –– and how to encourage them towards a healthier way of operating. I’ve found this book works well for bringing together new leadership teams as the center of a “book club” discussion.

Here are the five dysfunctions as described in the book:

  1. “Inattention to results
  2. Avoidance of accountability
  3. Lack of commitment
  4. Fear of conflict
  5. Absence of trust”

Pat writes: “So, like a chain with just one link broken, teamwork deteriorates if even a single dysfunction is allowed to flourish.”

Personally, I’ve found that addressing #4 and #5 tends to make #1, #2, and #3 fall into place.

What do you think about the five dysfunctions of a team? How have you seen it work with leadership teams? Have you tried “book clubs” with new managers or new leadership teams? If so, what book(s), and how did it go?

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Rob Cahill
Rob the Manager

I write about leadership and the future. Founder/CEO at Jhana, VP at FranklinCovey. Formerly McKinsey, Sunrun, Stanford.