Airbnb reputation system case study 3
Jul 26, 2017 · 2 min read
Define :
Interview user and Define problem :
- Storyboard.
- Personas Host/Traveler
-Empathy Map
-User journey - Design Brief



Personas

Design Brief — — — — — — — — — — — — —
Section 1 : Your User and Context of Use
- People that love to find information for traveling
- 25–45
- Love reading and find inspiration on mobile.
- Need to know the right information for traveling
- Before travel, Before booking, After booking
Section 2 : Platform & Core Functionality
- Easy and seamless to fill out a review.
- Interaction for each sentiment.
Platform- Mobile IOS and Android
Section 3: Define Experience “Vibe”
Fun, seamless, easy, attractive, satisfaction, animation, interaction, beautiful, blinking, ease in, ease out, fire work, responsive.
Similar app :
Facebook (special occasion button, pride day, mother day.)
