Rookie Boss
Published in

Rookie Boss

How an Employee’s Honesty Tested My Leadership

And helped me uncover a problem before the government did.

Two rows of turquoise walled cubicles with roller chairs tucked underneath. A narrow aisle leading to a window separates them.

While in a hospital director role, Medicare audited our billing process.

My team scheduled and registered inpatients and outpatients. The information they gathered, verified, and entered into patients’ records played a key role in our hospital’s billing accuracy.



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Adrienne Parkhurst

Mom. Wife. Writer. Editor. Healthcare Freelance Writer. Lifetime Learner. Flawed Leader. Sharing my life lessons through personal essays and memoirs.