Rule No. 1
Published in

Rule No. 1

What gets measured gets…

Metrics. A topic near and dear to everyone’s heart. Well, maybe not so dear.

I suppose businesses need metrics. If we don’t measure anything, then we’re probably left with nothing more than our subjective impressions. Which benefits a few lucky people to the detriment of everyone else.

But the problem with metrics is that we often let them guide our behavior. Which, of course, is precisely the…

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store