Video Chat Is Terrible and About to Get Much Worse

The technology ignores everything we know about how great conversation actually works

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The idea, in theory, is that it makes it possible to focus on the person speaking. But it also rewards the loudest person in the room.

We could design software that encourages not just talking but also listening.

Machines simply don’t do people stuff well.

Not the J Crew sweater. http://bit.ly/subvrtr

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