Saarthi.ai joins Microsoft for Startups Program— Opening doors to accelerate innovation
We would like to open with a note of gratitude to Microsoft for rolling out a remarkable initiative for the innovation ecosystem with its Microsoft for Startups Program and accepting Saarthi.ai into it.
‘Microsoft for Startups’ Program is a unique cauldron of disruption that puts the tech giants and nimble innovative startups together to deliver value.
Sometime back after a few rounds of discussions, Saarthi.ai was made a part of this elite mix of companies to help scale its Multilingual Conversational AI Platform for enterprises to offer 24*7 support on IVR and Chat through AI Agents.
Saarthi envisions a world where interactions with enterprises are simple, empathetic and instantly accessible, everywhere.
Over the past 3 years, Saarthi.ai has exercised rigorous research to craft its seminal innovation in Native Language AI and Dialogue Frameworks, that transcends the technological limitations of current solutions which are generally chatbots solving low hanging cases.
We have thus built an enterprise-grade platform for delivering semantically coherent, lossless and domain intensive conversations, in 24 languages.
Leveraging our Conversational AI platform, we provide Multilingual Call Center AI Agents for domains such as e-Commerce to tackle operationally intensive tasks that take the load off human agents. Besides, the same technology powers Conversation Analytics and other peripherals. This enables Enterprises to scale their Contact Centers cost-effectively, without compromising on experience or continuity.
The onset of a new digital era, where billions of new digitally unsavvy and native language users from low-GDP geographies rule the roost, has made it a necessity for enterprises to adopt frugal innovation as systems are pressurized and the margin for increasing costs is very thin.
Again, with the macro-economic impact of COVID-19, businesses are likely to use fewer employees than before, and travel less, using more digital means instead. This will largely affect Sales and Customer Support.
Besides, there’s an unanticipated surge in queries, which has caught business off guard where they have no systemic way to ensure that they are actually prioritizing the right issues. This risks of dissemination of critical information and timely aid is very high.
Our continued emphasis on reliable, empathetic and frugal AI has made us the missing piece of the puzzle for the new digital era and maintaining continuity of business.
We help Enterprises improve their bottom line, maintain business continuity without sacrificing empathy and sustain themselves in uncertain times. Besides, our focus on low resource languages and assistive interfaces mean that enterprises can cut through socio-economic barriers and deliver information and services to masses in the most accessible way.
Shaking hands with Microsoft’s program for B2B start-ups is an important milestone as it opens up a new world of market opportunities, a collaborative ecosystem of innovation experts and business leaders and exposes us to the Azure, the gold standard for B2B infrastructure, used by thousands of enterprises globally.
It is, therefore, a moment of pride for Saarthi.ai to join “Microsoft for Startups”, as its deep-tech incubee in the B2B space. The program provides up to $120,000 in Cloud credits, technology support, and most importantly, go-to-market opportunities whilst building a partnership with Microsoft over time.
Learn more about Saarthi.ai on Crunchbase and LinkedIn.
Thanks to Adarsh Srivastava for his contributions.
