Creating a better checkout experience at Sainsbury’s — A UK supermarket first

SmartShop with Mobile Pay — How it works
Winner of two UXUK 2018 awards: ‘Best innovation’ and ‘Best transactional experience’.
Creating experience maps to identify pain points
Using wall space to display our wireframes and discovery work
Early storyboards
Early Invision prototypes — The Meal Deal app
Press coverage from our 1 store launch

UPDATED: December 2018

Redesigning the SmartShop app to accommodate mobile payments
Final UI from our SmartShop app with Apple Pay
Launch day in our Clapham North store
Marketing comms in-store
One of our two UXUK 2018 awards

Principal Experience Design Manager at Sainsbury’s 💪