Enhancing Salesforce Security and Compliance

Ensuring Your Organization Maintains Elevated Security and Compliance with Salesforce.Salesforce is one of the most powerful Customer Relationship Management (CRM) platforms available. Yet, with highly sensitive data like customer information, employee data, and financial records stored in Salesforce, organizations need to make sure that their activities in the system remain compliant with industry standards while also keeping their data secure. However, with rapidly changing threats, the process of maintaining the needed level of security and compliance can be complex.

Organizations should create and implement security protocols that defend local systems and networks, maximize the protection of customer data, and apply continued vigilance with their remote workers. Here are some tips to help your organization stay compliant and secure:

Secure Access with Multi-Factor Authentication.

Multi-factor authentication (MFA) is a must for any business today. It requires users to use two or more pieces of evidence to authenticate them as a user. This includes things like secondary passwords or email, cell phone, or security token authentication. Even if a hacker is able to guess a user’s password, they won’t be able to get around the MFA security process. As an added bonus, Salesforce allows for Multi-factor authentication for Administrators directly from the platform’s settings.

Monitor Data Activity with Event Logging.Salesforce also allows for event logs to be archived. This logging can help to track user activities within the system to monitor security, usage levels, and compliance with internal policies. This type of logging is ideal for spotting irregularities, suspicious user activity, system differentials and process reporting. Event logs also provide a great audit trail, and allow you to back up your data and easily access it in the event that it gets corrupted.

Create Secure Data Connections.Securing your data connections is a crucial component of maintaining proper security and compliance. Whether data is transferred from an on-premise system or from various external sources, organizations need to establish secure data connections for rapid transmission of data. Salesforce has native integrations with many external data sources and applications and APIs that can be built to grant authorized access to your Salesforce org from any external resource.

Test Your Data Security Strategies.Penetration testing is key for keeping your security practices up to date. This type of testing simulates hacking to ensure your systems remain secure. When done consistently, testing offers peace of mind that your security strategies are strong enough to deter malicious actors. Salesforce Shield offers an Encryption Key Management system as well as Event Monitoring to offer customers more protection in the event of a data breach.

Salesforce is an incredibly powerful platform, and its security offerings and compliance requirements can help organizations of any size stay safe and compliant while continuing to leverage the platform’s features. By following the tips above, organizations can be sure that their systems in Salesforce are secure and their data safe.