Anubha Dubey·4 days agoFive Tips for Making Your UX and CX Collaboration SingNurturing the partnership between product designers and content writers ultimately supports user success. — By Dana Holloway and Anubha Dubey “Content is part of the product. Content experience is part of the user experience. They should be involved from the beginning. When you have that engagement, you create meaningful content and experiences for our users.” -Kathryn Murrell, VP of UX at SalesforceDesign7 min readDesign7 min read
kellen mannion·Mar 3Do You Know How to Design with Color Contrast? Quiz Yourself to Find OutBefore you start If you aren’t familiar with color contrast, check out these resources: Creating Color Contrast Guidelines to Meet WCAG 2.1 and Beyond which was the result of an accessibility and product partnership to align on WCAG interpretations. Creating the Salesforce color system. Note: This quiz is based on Salesforce UI…Accessibility4 min readAccessibility4 min read
Kate Hughes·Feb 15Your Look Inside Camp Design at TDX23Get to know some of the design skills that are the future of user experience — Design is always expanding and emerging in new and powerful ways. Soon, some of these advances will be on show from a fun, friendly corner of Trailblazer Forest at the learning event of the year, TrailblazerDX (March 7–8). …UX Design4 min readUX Design4 min read
Laine Riley Prokay·Feb 14You Can Help Carve a Path for DesignOps NewcomersDiscover which project types support skill development. By Laine Riley Prokay and Lisa Gordon The DesignOps field is still growing, which means opportunities abound. Let’s talk about how you can help skill up industry newcomers. It starts with getting them involved in basic projects at your company that operationalize, optimize…Designops3 min readDesignops3 min read
Jyoti Iyer·Jan 31Good Bot Design Means Never Having to Say: ‘I’m sorry, I didn’t get that’I am sure you’re familiar with that moment when you’re talking to a bot and you say something — even just “hello” — only to get the reply: “I’m sorry, I didn’t get that.” This unfortunate moment is like a “sorry cliff”: the conversation goes downhill from there. …Conversation Design7 min readConversation Design7 min read
Kate Hughes·Jan 31Designer’s Guide to TrailblazerDX 2023Skill up with these can’t-miss design sessions, whether you’re in person or streaming Get ready for the ultimate learning event for everyone: TrailblazerDX 2023. All roles are invited to join in, have fun, and seize this opportunity to level up their design skills. Be a part of TDX23 in San…Trailblazerdx4 min readTrailblazerdx4 min read
Kate Hughes·Nov 28, 2022Two Trailblazers Found Their Inner Designer. You Can, TooAn architect and a consultant share what it looks like to skill-up in design. One design-curious Trailblazer can be the foundation for a design-led organization. It all begins with a longing to know more. From there, building design knowledge can take many paths. Some design-learning journeys spark when a collaborator…Design5 min readDesign5 min read
Sean Mulholland·Nov 28, 2022How You Can Help Product Teams Think Like DesignersBy Sean Mulholland and Irene Ti Great designers do more than push pixels. They’re crucial to the product life cycle for hashing out design strategy, collaborating with researchers, and delivering design specs to engineering teams. …UX6 min readUX6 min read
Raphael Brickmann·Nov 17, 2022How you can embrace constraints when designing for legacy UIsImagine you have to rebuild the entire flow in the essential part of a platform. Just as you start to brainstorm about the design possibilities, you receive a bunch of UI constraints and learn that you can rebuild only parts of the flow. Sound familiar? This scenario happened to our…UI Design6 min readUI Design6 min read
Kate Hughes·Nov 15, 2022Your Designs (& Teams) Can Be More Dyslexia Friendly. Here’s How.What to keep in mind when designing with a lens on neurodiversity — Designers who have dyslexia have a unique way of looking at the world. The napkin drawing above shows one way to visualize it. There’s the neurotypical path of the straight arrow — and then there’s the path of the squiggly arrow representing dyslexia. An even better visual for this might…Design6 min readDesign6 min read