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Salesforce UX
A collection of stories, case studies, and ideas from Salesforce UX
Introducing Design Systems Ops
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Introducing Design Systems Ops
Who bridges the gap between the design systems and the engineering team? I call these enablers: “Design Systems Ops”
Kaelig
Mar 14
Working for the public good
Working for the public good
How you can use your skills to make the world a better place
Kathy Baxter
Mar 16
Designing for a Truly World Wide Web
Designing for a Truly World Wide Web
5 ways localization affects UX
Saisai Wang
Mar 9
Turning Constraints into Catalysts for Creativity
Turning Constraints into Catalysts for Creativity
Lessons from Designing Inline Edit Experience in Lightning
raymonst
Mar 3
The Demise of User Research?
The Demise of User Research?
“In a few short years, user research will no longer exist!”
nalini kotamraju
Feb 19
Defining Principles to Drive Design Decisions
Defining Principles to Drive Design Decisions
There’s a standing joke here at Salesforce… Whenever someone in the product organization presents a list — and it could be a list of…
JD Vogt
Feb 4
How the Salesforce Lightning Design System Helped Me Onboard As a New Product Designer
How the Salesforce Lightning Design System Helped Me Onboard As a New Product Designer
I joined Salesforce UX last July as a full-time product designer, after a great summer internship in 2014. Fortunately for me, in the year…
Katey Basye
Jan 28
Simplifying Processes through Design
Simplifying Processes through Design
Automation to Increase Salesforce’s Stickiness
Jill Blue Lin
Jan 13
From UCSD to Salesforce UX
From UCSD to Salesforce UX
How the “real world” has wildly surpassed my expectations
Ayesha Mazumdar
Jan 7
The Evolution of User Experience Research:
The Evolution of User Experience Research:
A reflection on 10 years of “Understanding Your Users”
In 2003, Catherine Courage and I were working together as Usability Engineers at Oracle and teaching courses at conferences on research methods to an increasing number of non-researchers who needed to do research. For those who weren’t around in the early 2000s, the failure of Pets.com and so many like it resulted in VCs wanting to know that the startups they were investing in actually knew something about the users they were supposedly serving.
Kathy Baxter
Dec 21, 2015
Holding Off on High Fidelity
Holding Off on High Fidelity
How sketching can improve your design process
Ken Skistimas
Dec 2, 2015
From Zero to Hero: Communicating Research for Greater Impact
From Zero to Hero: Communicating Research for Greater Impact
A Case Study from the Enterprise
Mabel Chan
Nov 24, 2015
Designing More Efficient Forms
Designing More Efficient Forms
Examples from Salesforce’s Lightning Experience
raymonst
Oct 27, 2015
Invisible UI: The Tussle Between Personal Privacy and Technological Capability
Invisible UI: The Tussle Between Personal Privacy and Technological Capability
The invisible UI is a vision that has been floating through the progress of technology ever since we were first able to interact with a…
Andrew Huang
Oct 20, 2015
The Salesforce Team Model for Scaling a Design System
The Salesforce Team Model for Scaling a Design System
Nathan Curtis has written a lot about Design Systems. If you’re unfamiliar with what a Design System is, you can check out how he defines…
jina ₍˄ุ.͡˳̫.˄ุ₎
Oct 13, 2015
People-Powered Design
People-Powered Design
How Dreamforce brought design face-to-face with our customers
Ken Skistimas
Oct 6, 2015
User Experience is a Two-Way Street
User Experience is a Two-Way Street
How an open dialog with our customers helps shape the future of the Salesforce Marketing Cloud
Stephanie Brechbuhl
Sep 29, 2015
How to find the one
How to find the one
All you need to know to recruit the right participants for your customer research
Sarah Park
Sep 25, 2015
Building an Enterprise CSS Framework
Building an Enterprise CSS Framework
Early in my career as a front-end developer, I was very idealistic. It seemed things were black or white. That there was a right or wrong…
Stef. Sullivan Rewis
Sep 15, 2015
Salesforce Lightning Design System
Salesforce Lightning Design System
Lightning Experience Everywhere
Christophe Coenraets
Sep 8, 2015
Salesforce UX at Dreamforce 2015
Salesforce UX at Dreamforce 2015
Come check out Salesforce User Experience team in the DevZone at Dreamforce, September 15–18 on the second floor of Moscone West in San…
Brian New
Sep 2, 2015
How to make UX site visits easier for large customers
How to make UX site visits easier for large customers
Let’s talk about the unsung heroes of enterprise UX: our customers. At Salesforce, we routinely call on our customers’ admins, managers…
Mary Trombley
Aug 27, 2015
Designing Products That Scale
Designing Products That Scale
The design system and style guide behind Salesforce1
Brad Haynes
Dec 9, 2013
The Lightning Design System — the Next Generation of Living Style Guides
The Lightning Design System — the Next Generation of Living Style Guides
Sixteen years ago, Salesforce reinvented CRM in the cloud. Today our Lightning Design System reinvents enterprise UX at scale.
Amy Lee
Aug 26, 2015
How We Designed the New Salesforce at Scale
How We Designed the New Salesforce at Scale
Lightning Experience is Salesforce’s most beautiful product. But being beautiful isn’t enough. We’re an enterprise company that recognizes…
Craig Villamor
Aug 25, 2015
Trending
7 Things Every Designer Needs to Know about Accessibility
7 Things Every Designer Needs to Know about Accessibility
Accessibility enables people with disabilities to perceive, understand, navigate, interact with and contribute to the web.
Jesse Hausler
Apr 15, 2015
10 Questions You’ll Be Asked in a UX Interview
10 Questions You’ll Be Asked in a UX Interview
Notes from a young designer
Ian Schoen
Jan 27, 2015
Accessible Interface Design
Accessible Interface Design
On designing with accessible color contrast ratios
Adrian Rapp
Feb 24, 2015
10 Questions You Should Ask in a UX Interview
10 Questions You Should Ask in a UX Interview
Interviewing your interviewer is critical in determining whether a design job is the right fit for you, too
Ryan Scott
Jun 2, 2015
Living Design System
Living Design System
An approach for delivering a consistent design
cross-platform.
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Scaling a design across all form factors and platforms has become the new challenge in the software industry. From watch to phone to tablet to desktop, teams must also consider iOS, Android, Win8 and HTML5 implementations. Opinions on native vs. HTML5 aside, most companies use a mix of both to balance the best user experience with time to market and reusability cross-platform.
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So, how the heck do you apply the same design principles to a heterogeneous environment like this…
Sönke Rohde
Sep 11, 2014
iTerm2 with Zsh Shell
iTerm2 with Zsh Shell
An alternative to the default terminal and bash
If you use a terminal frequently it’s worth trying to make that very experience the best possible to be productive.
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On OSX you have the Terminal application which by default uses the bash shell. If you are using Git and want a custom bash prompt, the setup is quite cumbersome. I actually blogged about one solution back in 2009. Doing this setup whenever you get a new computer or update the OS turns out to be quite a pain in the ass.
Sönke Rohde
Jun 27, 2014
Best Practices on Creating Effective Personas
Best Practices on Creating Effective Personas
Tips from Salesforce UX
Alison Kather
Dec 9, 2014
Fashion Tech brought to Life
Fashion Tech brought to Life
Exploring the work and journey of Anouk Wipprecht
Ian Schoen
May 19, 2015
A Practical Approach to Building Great Products & Teams
A Practical Approach to Building Great Products & Teams
A set of values I follow to make product decisions and get things done
Chris Abad
Nov 8, 2013
User research is good for everyone
User research is good for everyone
Summary: I love having the opportunity to be directly involved in user research. I feel it goes a long way to making me a better designer…
D. Keith Robinson
Dec 3, 2014
Designing for Empathy and Retention
Designing for Empathy and Retention
Five lessons from an intimate evening with IDEO’s top designers
Ryan Scott
Mar 24, 2015
Projectors don’t lie.
Projectors don’t lie.
They just exaggerate a little.
Cordelia
Dec 30, 2014
5 Tips for a Great UX Portfolio
5 Tips for a Great UX Portfolio
Building a portfolio is a daunting task. It’s extra work that no one wants to spend nights and weekends on — but getting it done is the…
number one thing standing between you and an interview for your dream job, or maybe a trip to a really great conference (see the shameless plug at the end of this post).
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Here are 5 tips to help get your portfolio noticed:
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1. Own your brand
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An introduction or “about me” section is your chance to make a personal elevator pitch for your unique talents and interests. How did you get here? What are your personal strengths?
Anna Mieritz
Aug 21, 2015
Takeaways from the Enterprise UX 2015 Conference
Takeaways from the Enterprise UX 2015 Conference
A view from the Salesforce design team
Arthur Che
Jun 17, 2015
A Design Journey — from Prototype to Dreamforce (Part 4)
A Design Journey — from Prototype to Dreamforce (Part 4)
Designing for Interactive Experiences
Eli Sebastian Brumbaugh
May 5, 2015
A Design Journey — from Prototype to Dreamforce (Part 1)
A Design Journey — from Prototype to Dreamforce (Part 1)
How the UX Design Shop experience was born from the Salesforce UX team with the right dose of passion, people, design and technology.
Bruno Fonzi
Mar 3, 2015
CSSConf Oakland
CSSConf Oakland
On Tuesday, December 9th, I had the opportunity to attend Oakland’s first CSSConf. CSSConf started in the US (Amelia Island), and has…
jina ₍˄ุ.͡˳̫.˄ุ₎
Dec 16, 2014
A Design Journey — from Prototype to Dreamforce (Part 3)
A Design Journey — from Prototype to Dreamforce (Part 3)
JavaScript loves you: Using code to create interactive experiences for surprise and delight
Amy Lee
Mar 31, 2015
Being a Product Design Scientist
Being a Product Design Scientist
A workflow for rapid, hypothesis-driven design cycles
Chris Abad
Aug 12, 2014
Beginner’s Mind
Beginner’s Mind
In Zen Buddhism, a beginner’s mind encourages openness, eagerness, and a lack of preconception. For designers, this is a good method to…
Jason Wang
Jul 10, 2015
InfoGrain: PlistBuddy Is Your Buddy
InfoGrain: PlistBuddy Is Your Buddy
Change Your iOS Build Number to Match the Jenkins Build Number
Amy Lee
Jul 17, 2014
Design Your Dream Job
Design Your Dream Job
Work with Salesforce UX!
We are looking for creative, curious, and inspired people to join our team. Take a look at our four exciting roles. If one of them sounds like you, we’d love to hear from you! If you have questions about any of these roles, feel free to tweet us at @SalesforceUX!
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Creative Director
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Be the arbiter and keeper of our product brand: maintain a creative vision for our overall design language, push the UX team to higher levels of design excellence, and collaborate with cross-disciplinary teams…
jina ₍˄ุ.͡˳̫.˄ุ₎
May 27, 2015
Skipping Groundhog Day
Skipping Groundhog Day
A list of my toughest challenges I’ve come across in user research — and the advice I wish I’d taken before 6:00 AM rolled around again.
Mary Trombley
Feb 6, 2015
InfoGrain: Expand the Tap Zone
InfoGrain: Expand the Tap Zone
Fingers are wonderful tools to pick up pens, move mice, and hit keys. But they’re not so good at tapping on an exact pixel target. This is…
Amy Lee
Jul 31, 2014
Upcoming Events
Upcoming Events
We love partnering with events who gather curious and talented people, just to see what might happen. Here are a few events to check out!
Christopher Auyeung
Apr 28, 2015
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